TIDE
TERMS & CONDITIONS
- Draw registration begins from 11am, 4 June to 12pm, 8 June 2026 (HKT). Registration to the draw outside this period is not accepted.
- Registration must be made through DDT Store.
- Only 1 piece per entry is allowed. However, if multiple entries for the same item under the same name, email address or shipping information are found, abusive orders will be deemed invalid, and result in entry disqualification.
- Draw entrants must fill out all information correctly. Payment method and shipping address cannot be modified after submission. DDT Store will not be responsible for any loss or wrong delivery due to incorrect information provided by entrants.
- Draw entrants will receive an EMAIL ACKNOWLEDGMENT once entering the draw. This email acknowledgment is only a confirmation of the draw entry and does not constitute an acceptance of your order.
- No cancellations and modifications are accepted once the draw entry is confirmed.
- Entries are not transferable.
- A credit card pre-authorization is required to enter the draw. The credit card pre-authorization is to reserve the eligibility to purchase the product. The credit is held by the cardholderās financial institution. No transaction will be made until the draw is successful.
- With credit card pre-authorization, a payment of up to HKD78,500 (USD10,000), plus shipping fee and customs duties/VAT (if any), is held in order to enter the draw. Please notify your financial institution in advance to ensure sufficient credit to enter the draw.
- Credit card pre-authorization will expire in case of an unsuccessful draw, with the fund to be released back to the cardholder automatically. The exact time for refund varies with each financial institutionās policy.
- Successful entrants will receive a notification email to confirm the order, with the held credit automatically charged.
- If the payment cannot be completed due to any reasons, the right to purchase the item will be randomly given to a new entrant.
- Upon successful draw, each entrant can purchase only 1 piece of the selected item.
- Return of the item, cancellation of the order, and refund after the payment are not accepted. Please make sure that there are no errors in your order before entering the draw.
- Shipping fee is required, and customs duties/VAT is excluded, subject to local customs.
- DDT Store reserves the right to take any action against resale activities, including, but not limited to, restrict purchases, cancel orders, and/or suspend or close the entrantās account.
- The draw may be subject to changes without advance notice.
- All products have been inspected and undergone quality control. Any minor variations or imperfections are up to our acceptable level of quality variance, and not qualified for exchange or refund.
- Packaging is for protection only. Dents or scratches on the packaging box surface caused by delivery are not included in the Return & Refund policy.
- In case of any dispute, DDT Store reserves the right of final decision.
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